Maybe you have seen our videos about the pool and Claire. I love the water and always have and I knew Claire would be a water baby too. It is no coincidence that she’s also nicknamed and “tweets” under the name WaterClaire.
It was only natural that she would be in swimming lessons sooner than later. We all talked about this and even when she was three or four months old we were going to the pool regularly to get her used to being in the water.
One day, grandma surprised us with a lesson package for Claire from Waterworks Aquatics. This was awesome, thrilling and scary at the same time. It was time for Claire to hit the lanes and start swimming for gold.
Not so fast… of course. Maybe later in a few years if she really wants to get into it we can start practicing for races and stuff but for now Waterworks has made learning about swimming and the pool a total pleasure.
We initially went through their Parent and Me classes and quickly moved through beginner, intermediate and then advanced. Now she’s doing private lessons but we still hang out in the water with her from time to time. She’s not too fond of the idea of staying in the water by herself with the instructor.
Pooltime Fun would not have been possible without the lessons from Waterworks. Watch Pooltime Fun video below (link here), one of our favorites so far.
The instructors have all been terrific and couldn’t complain about any of them even if I tried. Occasionally one of the teachers will be late for the class by a few minutes and this can get really irritating. Especially when the lessons are only twenty minutes, but it’s not really their fault.
The problem most of the time isn’t the instructors being lazy or late, but inconsiderate parents that hold the instructor after class to chit chat and ask about inconsequential stuff. If you’re one of these parents, please stop, you’re cutting into my lesson time.
That tiny little problem and the scheduling and accounting systems are the only complaints I have with the place. It’s 2014 and almost 2015 and for some reason, it seems like a monumental task to reschedule anything or get exchanges, refunds or additional lessons.
Every parents we’ve talked to has had a similar experience. This is really bothersome because we have so much technology to solve these problems and make our lives easier but it seems that W.A. wants to stay in the dark ages in this matter.
If it weren’t for that, I’d give them seven out of five stars but to put it in perspective, we’ve had at least one situation where we almost cancelled the whole thing and gave up because their accounting system and scheduling program (or staff) is ridiculously inflexible.
If you can, like we do overlook these issues, I highly and strongly recommend you check out Waterworks Aquatics. They have four huge pools and lessons for every age and every skill level. There are also physical therapy sessions and fitness classes too.
The location is easy to get to and it is always clean, organized and inviting. There are a few bathroom/shower rooms for families that remind me of gym locker rooms. In the family rooms you’ll find baby changing tables, high pressure air dryers, hair dryers and pretty much anything you need to get your kid ready to go home or your next destination after their lesson.
One thing that I really like about Waterworks Aquatics is their special events. From time to time they have events to invite members and other families to join in and have fun.
Over the summer they had a bouncy house and a fair type of event happening in their parking lot and once or twice a month they have family swim night.
The family swim night comes in handy for us because the pool in our house is not heated over the winter time so we can’t really go very easily. The pools at Waterworks are always nice and warm!
Before I give you my final opinion on the place I wanted to go back to the small issue I pointed out earlier. In regards to the accounting & scheduling issues, as a business owner, I get it, accounting and scheduling might not be a priority because the pools and teaching is the number one priority. I get it. We should excel at what we do best. But as a business owner and advisor I also would remind the owner that you have to take care of the infrastructure that supports your business.
As a parent and as a consumer it does rub me the wrong way that this is an issue still today when complaints about the matter date back at least two years. But at the end of the day, the next part is what matters the most. My kid is learning to swim and I feel better about that; I know she’ll be able to swim sooner than later and I have to thank Waterworks Aquatics for that. She’s already extremely comfortable in the pool as you can see in the video above and the couple of highlights below.
- Waterworks Aquatics Highlight reel (#autoawesome video by Google)
- Waterworks Aquatics Social Media Babies! (#autoawesome video by Google)
Would I recommend Waterworks Aquatics to other parents? Absolutely.
We’ve already sent a couple of our friends there and they’re happy! The instructors are great, the facilities are top notch and everyone is friendly and professional. The price is right for what is offered. This is a wise investment in your kid’s future! What’s not to love?
Waterworks Aquatics has eight locations in California; most of these are in the southern California area. These include Irvine, Carlsbad, Huntington Beach, Beverly Hills, Sierra Madre, Pasadena, San Jose, and Highlands Ranch. Maybe they’ll be adding a couple more in the next few months.